Monthly Archives: December 2012

Tips and Tricks

1. I have been taking online statistic courses through Coursera and now Udacity.  It has been a great review and have learned to use R. More importantly it has served as a great reminder about the importance of viewing the data with histograms … Continue reading

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Tips and Tricks: New Evaluation Toy

Last week, I used QDA Miner Light a qualitative research tool. I found it helpful—Previously, I had used Excel to code comments and then use a Pivot Table to summarize the information. What I most especially liked  about QDA Miner was the … Continue reading

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Weekly Tips and Tricks.

Introducing a new weekly feature–Tips and Tricks. I am at a point where I keep a log of useful information that I use in my practice. I thought maybe just maybe it could be useful to others. This week–2 tips. … Continue reading

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Balance of course

I tend to focus more clearly on the value customers obtain from a service rather than the process of how it was achieved. But if you are unsure of how the value was obtained, how do you replicate it or … Continue reading

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