Monthly Archives: October 2011

Face validity

Face validity means that you can proudly stand on the town square and say why people who receive your service are better off and people can see your point. With evaluation, you get to establish the rules and methodology for … Continue reading

Posted in Face Validity | Leave a comment

Tangible Outcomes

At a strategic committee meeting someone asked me, if we would compare outcomes with different youth serving organizations. My initial response was that I would not trust a published report produced by the organization. That is not necessarily a slap … Continue reading

Posted in Tangible Outcomes | Leave a comment

Increasing Survey Response Rates

Survey response rates are critical to getting as close to the truth about a population as possible. However, organizations struggle with increasing their response rates. On Tuesday I attended a webinar that suggested Voice Broadcasting (telephone message) that a survey … Continue reading

Posted in Increase Survey Response Rates. | Leave a comment

Evaluation Capacity and Self Evaluation Teams

Evaluation capacity and Self Evaluation Teams Building evaluation capacity in your nonprofit that relies on volunteers to deliver services to customer presents a challenge. One way to develop evaluation capacity is to develop a self-evaluation team. A self-evaluation team can … Continue reading

Posted in Self-Evaluation Teams | Leave a comment


Last night the grammarian at the Toastmasters club reported that I was using the word “cause” rather than because. The feedback I receive from fellow Toastmasters is worth my dues right there and it illustrates the importance of receiving feedback. … Continue reading

Posted in Uncategorized | Leave a comment


The last couple of weeks I have been working diligently on creating surveys instruments for the upcoming program year. Step 1: Creating survey instruments produces the creative tension of ensuring your questions measure what you want to measure. It is … Continue reading

Posted in Uncategorized | Leave a comment

Working Backwards

In previous posts, I have discussed the need to work backwards. Start with your outcomes first and then design your program. See how this quote from Steve Jobs it applies to the logic model I have been advocating for. You’ve … Continue reading

Posted in Logic Models, Steve Jobs | Leave a comment